WiFi Connected but No Internet on Phone: Reasons and How to Fix This Issue

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By srtak

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No Internet on Wifi

WiFi Connected No Internet

WiFi connected but no internet on phone is a common issue faced by many users, where the phone shows a successful WiFi connection but apps and websites fail to load. This problem can appear suddenly even if the same WiFi network worked perfectly earlier.

Users often get confused because the WiFi symbol shows full signal strength, yet internet-based apps stop working. This issue affects both Android and iPhone users and can be caused by router problems, incorrect network settings, IP conflicts, or software-related glitches.

This article explains why this problem happens and how to fix it effectively.

Why WiFi Shows Connected but No Internet Access

Several factors can cause this issue. Identifying the correct reason helps fix it quickly.

1. Router Has No Active Internet

Sometimes the WiFi router is connected to your phone, but the router itself has lost internet from the service provider.

2. Temporary IP Address Conflict

If multiple devices receive the same IP address, the phone connects to WiFi but cannot access the internet.

3. DNS Resolution Failure

DNS servers translate website names into IP addresses. If DNS fails, internet access stops even though WiFi is connected.

4. Captive Portal Login Required

Public WiFi networks require login or verification. Until you complete it, internet access remains blocked.

5. Incorrect Date and Time Settings

Wrong date or time can break secure internet connections.

6. VPN or Proxy Interference

VPNs may block internet routing while WiFi remains connected.

7. Software Glitch on Phone

Temporary system bugs can stop internet access despite WiFi connectivity.

Common Symptoms of This Issue

  • WiFi symbol shows connected

  • Internet apps not loading

  • Browser shows “No Internet”

  • Videos buffering endlessly

  • Messages not sending

  • Speed test fails to start

How to Fix WiFi Connected but No Internet on Phone

1. Restart the Router

Turn off the router for 30 seconds and turn it back on. This refreshes the internet connection.

2. Restart Your Phone

Restarting clears temporary network conflicts.

3. Forget and Reconnect to WiFi

Settings → WiFi → Tap Network → Forget
Reconnect by entering the password again.

4. Check Internet on Another Device

If other devices also have no internet, the issue is with the router or service provider.

5. Turn Off VPN

Disable VPN apps and reconnect to WiFi.

6. Set DNS Manually

Change DNS to:

  • 8.8.8.8

  • 8.8.4.4

This often restores internet access instantly.

7. Enable and Disable Airplane Mode

Turn on airplane mode for 10 seconds and turn it off. This resets network connections.

8. Reset Network Settings

Settings → Reset → Reset Network Settings
This clears WiFi, mobile data, and Bluetooth settings.

WiFi Works on Laptop but Not on Phone – Why

If WiFi works on other devices but not on your phone, possible reasons include:

  • IP conflict on phone

  • Corrupt WiFi settings

  • VPN enabled on phone

  • Phone software bug

Resetting network settings usually fixes this.

WiFi Connected but No Internet Only on Android or iPhone

Android

  • Disable Private DNS

  • Clear network cache

  • Update system software

iPhone

  • Disable Low Data Mode

  • Reset network settings

  • Update iOS

Does This Issue Mean Router Is Faulty

Not always. Most of the time, the issue is caused by:

  • Temporary ISP problem

  • DNS failure

  • Device-level conflict

Only persistent issues indicate router hardware problems.

How to Prevent This Issue in the Future

  • Keep router firmware updated

  • Avoid too many connected devices

  • Use stable DNS servers

  • Update phone software regularly

Final Thoughts

If your WiFi is connected but no internet on phone, the issue is usually related to router connectivity, DNS failure, IP conflict, or phone network settings. Even though the WiFi signal appears strong, internet access can fail due to these underlying problems.

By restarting the router, resetting network settings, disabling VPNs, and correcting DNS settings, the issue can be resolved quickly. This problem is common, fixable, and does not usually indicate hardware damage.

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